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You’re a heart-centered, driven, and experienced customer service specialist, who’s dedicated to going above and beyond to make a customer’s experience memorable and impactful.

 

You enjoy bringing your A-game to the job and love helping your teammates. You’re compassionate, love to listen to others talk about their experiences, and thrive on helping others.

 

As a facilitator, you’re the jack or jill of all trades. A day most likely will include warmly greeting customers and mopping - you’ll do it all. 

 

A day as a facilitator may look like:
 

• Giving new floaters tours of the facility and preparing them for their experience
   

• Supporting members of the float center and giving them excellent customer service
   

• Booking floats, massage and infrared sauna appointments, answering phone calls and overall supporting the growth of Capitol Floats
   

• Cleaning the tanks, cleaning the facility, we take pride in our clean space and are looking for facilitators who can get their hands dirty… or salty ;-)

 

You’d be a great fit if:
 

• You thrive from human interaction, but also love being alone (the center is quiet, and we like it that way ;-) )
   

• You have a passion for floating or are interested in it
   

• You love being on time and showing up fully for your work
   

• You’re a problem solver and take pride in solving issues before they even occur
   

• You’re a go-getter and love to come up with innovative ways to solve problems

 

• You have excellent attention to detail, you know the secret code is FC530, even if you don’t know what it means yet
   

• You’re tech-savvy and/or willing to learn the unique float centers point of sales system Floathelm (we’re not looking for a tech wizard, but someone who isn’t afraid to learn a new skill)
   

• You’re committed to showing up 110% percent with everything you do

The deets:
 

• This position is part-time, with room for growth. Roughly 15-20 hours a week

• Must be available Monday - Sunday. These are the shifts we’re hiring for

• Perks: 4 floats, 4 saunas a month and massive discounts on massage

• 15% discounts on in center items

• Group and personal monthly incentives and winnings 

• Tips - all yours while you're on shift - no shared tips

• The opportunity to work with a rad staff that’s on a mission to make a difference in the world

 

How to apply:

• Email: selena@capitolfloatsauburn.com

• Use the secret code as the subject line (please do not email asking for the secret code)

• Send your cover letter

• Send your resume

We can’t wait to hear from you!